Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

Is Your Water Bill Higher? It’s Probably Because Our Rates Have Increased

August 15, 2025

On July 1, a scheduled increase in our water and sewer monthly user charges went into effect.  The change will show up in the bills customers receive in the middle of August.  The bill for...

PSA Financial Information is Available

April 17, 2025

The results of annual financial audits are available to the public by contacting our office.  The most recent report is for fiscal year ending June 30, 2024.

What to Do If Your Water Service Has Been Interrupted

October 01, 2024

PSA water systems at Big Moccasin, Manville, and Blackgum Lane lost water pressure in the aftermath of Hurrican Helene.  Big Moccasin and Manville are served by the Town of Gate City and the...

Major funding received for Phase 1 of Central Scott Water Project

January 28, 2022

Please follow this link to the announcement which was covered by local news media.  ...

Customers Need Their Own Cutoff Valve & PRV on Water Plumbing

August 24, 2021

For Water Customers of Scott County PSA

Explanation of SCPSA Regulations 

on Cutoff Valves and Pressure Regulator/Reducing Valves

 

The customer shall install (unless installed by SCPSA as part...

Sign Up for Safe Water

August 25, 2017

Kingsport TimesNews: Lack of Public Water Becoming Health Issue for 8,000 in Scott County

Notice on Water Outages

April 24, 2017

The Virginia Department of Health (VDH) advises that in the event of a water outage, after water service is restored customers should take the precaution of not drinking their tap water without first...

The PSA's New Connection Fees

July 07, 2015

Beginning July 1, 2015, the PSA has new connection fees, the fee a new customer pays to tap onto the PSA’s water or sewer system.  These changes were made to encourage customer...

New Connection Fees Approved

May 04, 2015

On April 21, 2015, the Scott County Public Service Authority approved changes to its connection fees, the fee a new customer pays to tap onto the PSA’s water or sewer system.  The new fees...

Meter Tampering is Against the Law

March 19, 2015

Meter tampering is not only against the law in Virginia, it can wreak havoc in a water system. The photo on the left shows an S bar or Cross bar that the PSA crew removed from one of our customer's...